HOTEL POLICIES

  • 1.The primary guest must be at least 18 years old to be able to check into the hotel.
  • 2.Early check-in or late check-out is subject to availability and the hotel might charge you extra for it. Please note that the check-in time is subject to change as per hotel policy.
  • 3.Your stay does not include additional personal expenses like telephone charges, meals that aren’t part of your meal plan, any hotel services you use (like laundry and room service) or tips. The hotel will charge you directly for these when you’re checking out..
  • 4.t is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, and Passport. Without valid ID the guest will not be allowed to check in. Note- PAN Cards will not be accepted as a valid ID card.
  • 5.Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year’s Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  • 6.Government has levied service tax on hotel room charges effective on stays from 1st May 2011. This tax may be required to be settled directly at the hotel.
  • 7.Most hotels do not allow unmarried/unrelated couples to check-in. This is at the full discretion of the hotel management. No refund would be applicable in case the hotel denies check-in under such circumstances